Deleting your account

1. Open Enso and go to your profile.
2. Tap the gear in the corner for Settings.
3. Scroll to Your account, at the bottom.
4. Tap Delete account and confirm.

Before you do, consider tapping Download your data on the same screen. It gives you everything this app holds about you as a single file, and afterwards there is nothing left to give.

Deleting an account needs proof it is yours, and this app has no email address to send a link to — deliberately, which the privacy policy explains. So the way back in is the recovery code you were shown when you signed up: use it here, set a new password, then delete the account from Settings.

If you no longer have the code, write to srivastavasamyak4@gmail.com from wherever you can, with the username. Be aware that there is no way to prove an account is yours without the password or the code, so what can be done that way is limited.

The moment you confirm, and before anything is destroyed, the account stops being you in public:

• Your name, class, bio, link, profile picture and cover are cleared. Anywhere you appear now reads Deleted account.
• You are signed out on every device, including the one you asked from.
• Notifications stop.
• You stop being offered to anybody — no friend suggestions, no leaderboard.

Nothing is destroyed for two days. That window exists so that deciding to leave at eleven at night is not a decision you are held to forever — and signing back in is what cancels it. No form, no waiting: your profile comes back as it was, because coming back to a nameless account would be its own small punishment.

Be aware of the cost of that window, because it cuts the other way too: for those 48 hours your posts and messages are still there, unattributed, with your name off them. An immediate erasure and a change of mind cannot both exist, and this app chose the change of mind.

Permanently, and with nothing left that can bring it back:

• Every post, comment, like and reaction, and your daily question answers.
• Every direct message, in both directions, along with call records, voice notes and video reactions.
• Your stories, and the records of stories you watched.
• Your drop photographs and reactions.
• Your marketplace listings, the events you created, and your RSVPs.
• Your stickers and sticker packs.
• Campus sounds you recorded that no live story is using.
• Your friends, friend requests, blocks and community memberships.
• Your timetable, your free-period spots and your banked study minutes.
• Your campus points and everything that earned them.
• Your business profile, if you had one, and everything its dashboard counted.
• Your password, your recovery code, your sessions and your notification subscriptions.

This is the part worth reading properly. None of it is kept for our benefit.

• Your username. It is held back rather than released, and it is never shown again — if it were freed, somebody else could sign up under a name a whole school reads as you. It cannot be signed into: the password and the recovery code are gone and sign-in refuses the account outright.
• Community messages, emptied. The words, pictures and files go. The empty rows stay, because other people’s replies point at them and deleting them would leave holes in a conversation that is not only yours.
• Reports you filed stay open. A report is about somebody else’s conduct, and a queue that emptied itself when the reporter left would make deleting your account the way to withdraw a complaint about somebody who is still here. The moderator sees the complaint and not the complainant.
• Payment records, if you ever bought Plus — an order id, an amount and whether it worked. They hold nothing about you, and destroying them would mean an account could be deleted to make a disputed charge unanswerable.
• Communities you started are handed to the longest-standing moderator rather than taken down, because other students are in them. If there is nobody left, the community is deleted.
• Campus sounds a story was using. A sound you recorded is destroyed along with everything else — unless, at the moment your account is deleted, another student’s story is playing it. That one is kept, credited to a deleted account, and it is kept for good rather than until the story ends. Taking it would have silenced somebody who did nothing but pick a sound. Report it if it needs to come down.
• Picture hashes and moderation records. A hash is not the picture and cannot be turned back into one. It is what stops something taken down from being posted again.